Policies
Twin County Tech Inc highly values the strong relationships we have with our customers. Often these relationships have been built up over many years. The gradual introduction of data collection at Twin County Tech will be handled with full and proper respect for the privacy of our customers.
What and when we collect information from our clients?
We collect information from our clients when they place an order at our website or sign up for a newsletter. When ordering or registering our clients are asked to provide their name, e-mail address, mailing address and phone number. We also use cookies to enhance your experience, gather general visitor information, and track visits to our website.
What do we use your information for?
We use this data to send clients information and updates pertaining their order, occasional company news, updates, related product or service information, ect.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. The basis for clients’ data disclosure is 18 U.S.C. 2701. Unlawful Access to Stored Communications.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us by calling 276-236-7611.
In-Store Return Policy
All Sales Final – No Refunds or Returns, Exchange only on unopened, unused product in original condition within 7 days with 15% restocking fee.
On-Line Return Policy
Twin County Tech Inc does not actively sell products online via it’s website. All services billed online, via our customer portal, are governed via agreement in-place at the time services were commenced.